Returns & Exchanges

At Tartarus Beers, we strive to ensure your brews arrive in peak condition; however, if your order is damaged or incorrect, you may return it within 14 days of delivery. Due to the perishable nature of our products, we can only accept returns for items that are unopened and in their original packaging.

1

Contact Support

Email our team at [email protected] with your order number and a brief explanation of the issue to initiate a return request.

2

Document Damage

If your beers arrived damaged, please attach clear photographs of the broken bottles or leaking cans to your initial email for quality control purposes.

3

Secure Packaging

Once approved, carefully pack the items back into their original shipping box or a similar protective container to prevent further breakage during transit.

4

Ship and Refund

Affix the provided return label and drop the package at any authorized carrier location; your refund will be processed to your original payment method upon receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing